Frequently Asked Questions

Can I access my stored items whenever I want?
Yes, we offer flexible access hours, allowing you to retrieve or store items between 6 am -9 pm 7 days a week.

Can I rent a storage unit online?
Yes, we offer the convenience of online rentals. You can browse available units, select the size you need, and complete the rental process, including signing contracts and making payments, online.

How do I choose the right storage unit size?
Selecting the right unit size depends on what you plan to store, use our size guide to determine what size you will need. We. offer a variety of unit sizes, from small lockers to large rooms.

How do I pay my storage bill?
The easiest way is to set up autopay online using a debit or credit card. You can also pay a month to month online.

How do I prevent rodents in my storage units?
Mothballs should be used as a deterrent they are the most effective solution.

Am I required to store long-term?
No. We provide flexible month-to-month lease options. Store with us short or long-term.

How do I prepare my items for storage?
Properly preparing your items for storage can help preserve their condition. Clean and dry items before storing them, disassemble furniture if possible, use proper packaging materials, and consider using pallets to keep items off the ground.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables (food), plants, animals, stolen or illegal goods, flammable or hazardous items (fireworks and firearms), combustible items, or liquids.